One thing you need to do is to go to Disk Management and see whether and how the drive appears over there.
Is the drive under warranty? Do you have some important data stored on it? You disconnect and reconnect the drive to your computerĪfter creating a password, the drive remains unlocked for as long as youĬontinue your current work session.Sorry that you are facing some issues with your WD drive.
It remains as long as you have password protection enabled for the drive.Īfter you have created a password to keep others from accessing the files on your drive, unless you selected the Enable auto unlock for user: check box, you will have to type your password to unlock the drive whenever: The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for user: check box when you created your password. Your computer exits the sleep mode, depending on its configuration When you remove and reconnect the My Passport drive The next time you shut down and restart your computer Password in firmware on the My Passport drive and displays the WD Unlocker utility virtual CD (VCD) as a device in your computer’s file management utility listing: When you create a password, the WD Security software saves your Software to remember your password for the selected drive on this computer.Ĭlick Save Security Settings to save your password and enable hardwareĬlick OK to close the Security has been enabled message. Select the Enable auto unlock for user: check box if you want the WD Security Type a hint to help remember your password in the Password hint box.
Retype your password in the Verify password box. Type your password in the Choose a password box, using up to 25 characters. Read the warning about the possibility of data loss if you forget your password.Ĭlick the I understand check box to signify that you accept the risk.
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